Privacy Policy

Effective date: December 13, 2024

Your privacy is important to us. This Privacy Policy outlines the ways we gather, utilize, share, and protect your information when you access our website (the “Site”).

By visiting or using our Site, you consent to the collection and use of your information as described in this policy. If you do not accept the terms of this Privacy Policy, please refrain from accessing the Site.

Information We Collect

We collect various types of information to offer our services, enhance your experience, and stay connected with you.

Personal Information

While using our Site, we may request certain identifiable information to contact or identify you. This information may include, but is not limited to:

• Name
• Email address
• Phone number
• Mailing address

Non-Personal Information

We may also gather non-personal details whenever you interact with our Site. This includes data such as browser type and version, IP address, technical details about your device (like operating system and Internet service provider), and other similar details. We may also collect information on the pages you visit, how you engage with them, the duration of visits, device identifiers, and diagnostic data.

Cookies and Tracking Data

To enhance our services, we use cookies and similar tracking tools to monitor activity on our Site. Cookies are small files that store data, often including an anonymous unique identifier, which are saved on your device. We also use other tracking technologies, such as beacons, tags, and scripts, to gather and analyze information.

You can set your browser to refuse cookies or notify you when they are being used. However, certain features of our Site may be unavailable if you do not accept cookies.

Examples of Cookies We Use:

• Session Cookies: Essential for the operation of our Service.
• Preference Cookies: Store your preferences and settings.
• Security Cookies: Used for security purposes.
• Advertising Cookies: Deliver ads that are relevant to your interests.

How We Use Your Information

We use the data we collect for purposes such as:

• Providing and maintaining our Service.
• Notifying you about updates to our Service.
• Offering customer support.
• Gathering analytical data to improve our Service.
• Monitoring Service usage.
• Detecting, preventing, and resolving technical issues.
• Providing you with information, special offers, and updates about other services, and events similar to those you have shown interest in unless you’ve opted out of receiving such communications.

Data Retention Period

We will retain your Personal Data only as long as needed to achieve the purposes outlined in this Privacy Policy. We may retain Personal Data to comply with legal obligations, resolve disputes, or enforce agreements and policies. Additionally, we may retain Usage Data for internal analysis, typically for shorter periods, unless it is used to enhance security, improve our Service’s functionality, or if legal obligations require extended retention. Generally, unless legally required, we will not keep your data for more than 12 months following your last interaction with our Service.

Data Transfers

Your information, including Personal Data, may be transferred to and stored on systems located outside your state, province, country, or other jurisdiction, where data protection laws may differ. If you are outside Estonia and choose to provide us with information, note that we will transfer this data to Estonia for processing. By agreeing to this Privacy Policy, you consent to this transfer. We take all reasonable steps to ensure secure data handling and adhere to this Privacy Policy in all data transfers. No data transfer will occur without appropriate measures in place to protect your information’s security.

Data Deletion

You have the right to request the deletion of your Personal Data. Upon receiving a valid request, we will take reasonable steps to delete your information from our records. However, certain data may be retained if required by law or for legitimate business reasons, such as fulfilling legal obligations, resolving disputes, or enforcing agreements. To request data deletion, please use the contact form on our Contact Us page. We may request identity verification before processing the request to protect your data security. Once approved, we will delete your information promptly and confirm the deletion via email or other methods.

Data Disclosure

Disclosure to Law Enforcement

In specific situations, we may be required to disclose your Personal Data if mandated by law or in response to lawful requests from public authorities, such as a court order.

Legal Requirements

We may disclose Personal Data when such action is necessary to:

• Comply with a legal obligation
• Protect and defend our rights or property
• Investigate potential misconduct related to our Service
• Ensure user and public safety
• Protect against legal liability

Disclosure to Third Parties

We work with third-party providers to enhance our Service, sharing certain non-personal information where necessary for service improvement.

• Analytical Services: We partner with third-party analytics providers to understand how our Service is used and to optimize functionality. These providers may collect and analyze non-personal data about user interactions.
• Advertising Services: We work with advertising services to provide relevant advertisements. These providers may collect non-personal information about your activity on our Site and elsewhere to show ads suited to your interests.
• Google Analytics: Google Analytics tracks and monitors our Service usage and may share data with other Google services, potentially for advertising. To opt out of Google Analytics, install the Google Analytics opt-out browser add-on. More details are available at Google’s Privacy Terms page: Google Privacy Policy.
• Google AdSense DoubleClick Cookie: Google’s DoubleClick cookie helps provide interest-based ads on our Site. To disable this cookie, visit the Google Ads Settings page: Google Ads Settings.
• Payment Processors: For paid products and services, we use third-party payment processors (e.g., Payabl, Mollie). We do not store your payment card details; payment processors adhere to PCI-DSS standards to ensure secure handling. See their Privacy Policies:
  • Payabl: Privacy Policy
  • Mollie: Privacy Policy

We never share sensitive personal data with third parties and ensure that any data shared is handled securely and in accordance with this Privacy Policy.

Processing Personal Data and Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information, as outlined in this Privacy Policy, depends on the specific types of data collected and the context of its use. We may process your Personal Data for the following reasons:

• To fulfill our contractual obligations to you
• Based on your consent
• For our legitimate interests, provided these do not override your rights
• To manage payment processing
• To comply with legal requirements

We are committed to taking reasonable steps to allow you to correct, update, delete, or restrict the use of your Personal Data. If you would like to review the Personal Data we hold or request its removal from our systems, please contact us. Depending on the situation, you may have the following rights:

• Right to Access: You can request details on the Personal Data we hold about you. When possible, you can access, update, or request the deletion of your data directly within your account settings. If this is not possible, please reach out for assistance.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information we hold.
• Right to Object: You have the right to object to our processing of your Personal Data.
• Right to Restriction: You may request that we restrict the processing of your data.
• Right to Data Portability: You can request that your information be provided to you in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: Where we rely on your consent to process your data, you may withdraw it at any time.

We may ask for identity verification before processing such requests. Additionally, you have the right to lodge a complaint with the Data Protection Authority about our data handling practices. For more details, please contact your local EEA data protection authority.

Links to Other Sites

Our Service may contain links to external websites that we do not operate. By following a third-party link, you will be directed to that party’s website. We encourage you to review the Privacy Policy of each site you visit, as we hold no control over and assume no responsibility for the content, privacy policies, or practices of these external websites.

Children’s Privacy

Our Service is not intended for individuals under 18 years of age (“Children”). We do not knowingly collect personal information from anyone under 18. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us. Should we become aware of any collection of such data without parental consent, we will take steps to delete it from our servers.

United States Privacy Policy

This Regional Privacy Policy for the U.S. supplements our main Privacy Policy and applies to users residing in certain states. It clarifies the types of information we collect and process, how we use and share your personal data, and how you can exercise your privacy rights based on your state of residence.

This policy is applicable to residents of California, Colorado, Connecticut, Montana, Oregon, Texas, Utah, and Virginia and addresses requirements under respective state privacy laws, collectively referred to as "State Privacy Laws."

For California and Colorado residents, please see:

• California Consumer Privacy Notice
• Colorado Privacy Notice

Please note that some rights apply only to residents of the specified states. Requests may require proof of residency.

Why We Collect Personal Information

We process personal data for purposes such as:

• Delivering and personalizing our Services
• Processing orders and transactions
• Advertising and marketing
• Internal business analysis
• Ensuring quality, security, and integrity of our Services
• Managing user accounts and providing customer support

Your Privacy Rights

U.S. state privacy laws grant you rights regarding your personal data, though certain exceptions may apply. These include:

• Right to Know: Request details about how your data was collected and used in the past 12 months, including categories of personal data collected, sources, purposes for collection, categories of third parties with whom data was shared, and information about "sales" or disclosures for business purposes.
• Right to Access: Request a copy of your personal data.
• Right to Correct: Request corrections of inaccurate data.
• Right to Delete: Request deletion of your personal data.
• Right to Opt-Out of Targeted Advertising: Opt-out of processing for targeted or interest-based advertising.
• Right to Opt-Out of “Sales” of Personal Information: Opt-out of data “sales” for residents in specific states.

Certain states also grant the right to opt out of automated decision-making that may affect legal, employment, or credit interests. We do not use profiling for such decisions except to prevent or respond to fraudulent activity.

Exercising Your Rights

You can access, correct, or delete your data through your account settings or by contacting us through our Contact Us page. Note that limiting or deleting data may impact your experience with our Services.

While we do not sell personal information, we use services that provide interest-based ads, which may constitute “sharing” under State Privacy Laws. You may opt out through your privacy settings. California residents can also enable the Global Privacy Control (GPC) signal through a supported browser for additional opt-out functionality.

Our Services are intended for users 18 and older. We do not knowingly collect or share the personal data of users under 16.

Identity Verification and Authorized Agents

To process access, correction, or deletion requests, we may verify your identity. Verification may include providing a government-issued ID. You may appoint an authorized agent to submit requests on your behalf, subject to verification requirements.

Accessibility, Appeals, and Non-Discrimination

For alternative formats or additional assistance, please contact us. You may appeal our response to a privacy-related request using our Contact Us page. We do not discriminate against users for exercising their privacy rights, meaning we will not deny services or alter service quality based on your privacy preferences.

California Consumer Privacy Notice

This California Consumer Privacy Notice supplements our Privacy Policy and United States Privacy Policy, applying specifically to personal information collected online from California residents. It adheres to terms defined by the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (collectively, the "CCPA").

Types of Personal Information We Collect

Within the 12 months preceding the Last Updated date of this policy, we may have collected the following categories of personal information:

• Identifiers: Such as your name, email, unique personal identifiers (e.g., device IDs, IP addresses), and, in certain cases, government-issued ID documents to prevent unlawful activities.
• Other records: Including your phone number, billing address, and payment information (e.g., credit/debit card details).
• Commercial information: Such as order history, instructions provided with orders, and interactions with our website and services.
• Internet or other network activity: Information like device type, operating system, browser settings, and cookie-related data (e.g., cookie IDs).
• Geolocation data: Approximate location gathered through GPS, Wi-Fi, or other location-enabled services.

How We Collect and Use Your Personal Information

The categories of information listed above are collected from various sources, as described in the "Information We Collect" and "How We Use Your Information" sections of our Privacy Policy. These sources include you, your devices, service providers, marketing partners, social networks, government agencies, public sources, and our vendors.

We use this information for a range of business and commercial purposes, as detailed in the "Information We Collect" and "How We Use Your Information" sections of our Privacy Policy and the "Why We Collect Personal Information" section of our United States Privacy Policy.

Sharing or Selling Your Personal Information

While we do not sell personal information for monetary compensation, we may share data with third parties, such as advertising partners, for targeted advertising. This sharing may be considered a “sale” under California law, granting you the right to opt out.

In the past 12 months, we may have shared or “sold” the following categories of personal information with advertising services for cross-context behavioral advertising:

• Commercial information
• Identifiers
• Inferences
• Internet or network activity

To opt out of such sharing for targeted advertising, click on the “Do Not Sell or Share My Personal Information” link in your account privacy settings. California residents can also send a Global Privacy Control (GPC) signal through supported browsers; GPC requests apply only to the browser sending the signal. For more information, visit https://globalprivacycontrol.org. We do not knowingly sell or share information of users under 18.

Disclosing Personal Information for Business Purposes

We may disclose personal information (and may have done so in the last 12 months) to service providers, contractors, and other third parties for business purposes. The categories of data disclosed may include:

• Identifiers
• Other records
• Commercial information
• Geolocation data
• Internet or network activity

In the past year, these disclosures may have involved:

• Service providers
• Online advertising services
• Analytics providers
• Social networks
• Internet service providers

Certain categories may not apply to all users, and we may also share information with government and tax authorities for purposes detailed in our Privacy Policy.

Exercising Your Rights

For detailed information on privacy rights and methods for exercising them, see the "Exercising Your Rights" section in our United States Privacy Policy.

California residents can request a summary of the categories of personal information shared with third parties for their own marketing purposes. We do not share or sell information for third-party marketing without your direct consent.

If you have any questions about these practices, please contact us using the form on our Contact Us page. Verification of your identity and California residency may be required before processing your request. Note that requests are not accepted by mail, phone, or fax, and they must be properly labeled and complete.

Colorado Consumer Privacy Notice

This Colorado Consumer Privacy Notice supplements our Privacy Policy and United States Privacy Policy, specifically addressing the personal information we collect online from Colorado residents. The terms used here align with the definitions in the Colorado Privacy Act (CPA).

Collection and Use of Personal Information

For details on the types of personal information we collect, how we use it, and the purposes for its processing, please refer to the “Information We Collect” and “How We Use Your Information” sections of our Privacy Policy, as well as the “Why We Collect Personal Information” section of our United States Privacy Policy.

Sensitive Personal Information and Children’s Data

We do not knowingly collect, process, store, or share sensitive personal information, including data like precise location (GPS), race or ethnicity, religious or philosophical beliefs, sexual orientation, union membership, health data, biometric data (e.g., fingerprints or facial recognition), citizenship or immigration status, or any other information classified as “Sensitive” under the CPA.

Additionally, we do not knowingly collect or process personal information from children under the age of 18.

Sharing of Personal Information

We may share personal information with service providers to facilitate our services, comply with legal requirements, or for other purposes described in our Privacy Policy. Note that not all categories listed below may apply to your specific information:

• Payment information
• Transaction details
• Customer support interactions
• Browser or device information
• Service usage data
• Location information

Personal information may be shared with the following third parties:

• Professional service providers, including law firms and auditors
• Marketing partners
• Online advertising providers
• Data analytics providers
• Social networks
• Government and tax authorities
• Internet service providers and platforms

Selling Personal Information and Targeted Advertising

We do not sell your personal information for monetary purposes; however, we may share it with third parties, such as advertising services, for targeted advertising. This sharing may be classified as a “sale” under the CPA. The following categories of personal information may be “sold” or shared for targeted and cross-context behavioral advertising:

• Identifiers: Your name, email, and unique identifiers like device IDs and IP addresses
• Commercial information: Order details
• Online and network activity: Interaction data with our services, including web traffic, device type, operating system, cookie data, and browser settings

You have the right to opt out of these disclosures of your personal information.

Profiling

We may use automated processing or profiling to detect, prevent, and respond to illegal or fraudulent activities. No opt-out option is required for this type of processing, and aside from this, we do not engage in profiling as defined under the CPA.

Colorado Consumer Privacy Rights

For information about your privacy rights and how to exercise them, please see the “Exercising Your Rights” section of our United States Privacy Policy.

Updates to Our Privacy Policy

We may revise our Privacy Policy periodically. Any updates will be posted on this page, and we will notify you of significant changes by sending an email and/or displaying a prominent notice on our Service before they take effect. The "effective date" at the top of this Privacy Policy will also be updated.

We encourage you to review this Privacy Policy regularly to stay informed of any changes. All updates take effect upon posting to this page.

Contact Us

If you have questions about this Privacy Policy, please use the form on our Contact Us page.